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Taking customer data (including card payments) by DTMF
Using CallGuard, you should take as much sensitive customer data as possible via DTMF.
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What is DTMF? Is it widespread?
DTMF stands for “Dual Tone, Multi-Frequency”. It’s a universal standard for sending digits (and some other characters) over the phone. DTMF is built into every modern telephone - home, office or mobile.
Why take sensitive data from customers [...]
Veritape and nuBridges join to improve call centre data security and reduce PCI DSS scope
At the recent PCI SSC European Community Meeting in Barcelona (October 19 2010) we were very pleased to announce our partnership with nuBridges and the integration of CallGuard into announce our partnership with nuBridges and the integration of CallGuard into nuBridges Protect™ Token Manager. This new development adds an extra level of data security protection [...]
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