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Taking customer data (including card payments) by DTMF
Using CallGuard, you should take as much sensitive customer data as possible via DTMF.
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What is DTMF? Is it widespread?
DTMF stands for “Dual Tone, Multi-Frequency”. It’s a universal standard for sending digits (and some other characters) over the phone. DTMF is built into every modern telephone - home, office or mobile.
Why take sensitive data from customers [...]Five urban legends about PCI DSS and call recording
As the PCI DSS directive has established itself, inevitably urban legends about it have also evolved, causing confusion for organisations and individuals alike.
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One of Veritape’s core values is to deliver straightforward technology which is easy to both understand and use. In our opinion, the confusion around PCI DSS is not necessary and we think that [...]Solidly secure. Two words that Sony’s CISO may be dreaming of…..
Even big players like Sony can trip up. You can’t miss the news that more than 100 million Sony customers who played games on its Online Entertainment have had their personal details stolen by hackers; allegedly this includes more than 12,000 credit and debit card numbers. In a case of the stable door closing after [...]
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