CallGuard and PCI DSS

Tried and tested and well received by our customers, CallGuard efficiently blocks the recording of sensitive data. CallGuard allows your business or organisation to fully observe PCI DSS call recording requirements and continue to record your calls. It works by detecting and blocking DTMF tones - here’s a detailed explanation of how CallGuard works.

CallGuard is the best option available

We are firmly of the opinion that CallGuard is the best and the most flexible option available to any business looking to make their call recordings PCI DSS compliant. And here’s why:

it works with any call recording and phone system regardless of its IT systems, or the payment processing engine used to take card payments.
It is a “plug and play” solution which means we can quickly get you up and running.
Because the customer is never put on hold or transferred to an IVR, your Agents retain the capability to deliver excellent customer service to all who transact with it.
And with no integration requirements, CallGuard is a truly universal solution.

Veritape is the only call recording system accredited by the PCI Security Standards Council as a Participating Organisation. A respected and trusted authority on call recording and PCI DSS, use our regulatory and commercial experience and our technical excellence to great effect.

PCI DSS - the basics

CallGuard and PCI DSS